CSA LEARNING
Transform your collections performance with expert-led, bespoke training built for the debt recovery industry. Boost compliance, sharpen negotiation skills, and drive results, because your team deserves training that delivers real impact. CSA Learning prides itself in producing the bespoke training you need to develop you and your teams knowledge and skills. If you want to add a professional qualification that's not a problem we can include that too!
Contact us to find out more“I really appreciate all the time and support CSA gave us in our journey to passing this diploma. We also appreciated the additional learning materials and assignment reviews given outside of workshop times.”
Emma Ward - Correspondence Team Manager (Student Loans Company)
“The GDPR/Data Protection training that I received from the CSA was excellent and tailored to my needs. I would recommend this course to anyone considering taking on a Data Protection Officer role.”
Andrew Bowles - Chief Legal Officer (Credit Limits International Ltd)
Lowell’s previous apprenticeship experience taught them that successful programmes require marrying the learning content to the role, as well as partnering with a skilled training provider offering tailored coaching and flexible solutions. CSA, with its
understanding of Lowell's business needs and its sector expertise, developed a bespoke apprenticeship programme that blended theory and practical learning.
The programme, designed to equip employees with the skills required
in the Financial Services (FS) sector, was tailored to support Lowell’s recruitment needs and DE&I objectives. The apprenticeship programme offered a 12-month blend of coursework, workshops, and regular learning. The training aligned with
Lowell’s long established induction plan, ensuring new recruits gained industry-level insight while also learning Lowell’s specific way of working.
This continuous learning approach created added value for both Lowell and the apprentices.
Lowell’s apprentices were able to perform at a higher level, and some even outperformed more experienced colleagues. The combination of CSA’s accredited apprenticeship model and tailored solutions provided significant benefits for both Lowell
and its apprentices.
For further information about how CSA's bespoke solutions could benefit your organisation, please email us or call 0191 217 3073.
